1.1 Applicants must be legally registered businesses or individuals with full legal capacity.
1.2 Sellers must provide authentic and valid identification and qualification documents.
1.3 The platform reserves the right to review submitted materials. Store activation requires approval.
2.1 All products must be authentic. Counterfeit, infringing, or prohibited items are strictly forbidden.
2.2 Sellers must accurately describe product information including specifications, materials, and origin.
2.3 The platform may remove violating products and impose penalties based on severity.
3.1 Sellers must ship orders within the promised timeframe and provide valid tracking numbers.
3.2 If orders cannot be fulfilled due to seller reasons (stockout, pricing errors), seller must proactively contact the buyer.
3.3 Cross-border logistics must comply with destination country laws. Customs clearance risks are negotiated between seller and buyer.
4.1 The platform charges a commission based on transaction amount. Rates depend on seller VIP level.
4.2 Commissions are settled after order completion (buyer confirms receipt).
4.3 Withdrawals require a minimum amount. The platform will process withdrawal requests after review.
5.1 Sellers must provide adequate after-sales service including returns, exchanges, and repairs.
5.2 Sellers must respond to refund requests within 48 hours.
5.3 Return shipping costs due to product quality issues shall be borne by the seller.
6.1 Violations such as selling fakes, fraud, or fake orders may result in account freezing and termination.
6.2 Posting prohibited content or engaging in illegal activities will result in immediate account suspension.
6.3 The platform may issue warnings, restrict login, or freeze funds based on violation severity.
7.1 The platform may modify these terms as needed. Modified terms take effect upon publication.
7.2 This agreement is governed by PRC law. Disputes shall be resolved through friendly negotiation.
For questions, contact customer service: tiktok.support@tiktokasia.org